Return Policy and Checkout+
Returns & Exchanges
We accept returns within 30 days of delivery. Items must be unworn, unwashed, undamaged, and have original tags attached. Last chance items are final sale.
What is Checkout+?
Checkout+ is an optional add-on offered at checkout, priced based on your order total. It includes:
- Free return shipping on eligible U.S. and Canada returns
- Package protection if your order is lost, stolen, or damaged in transit
Checkout+ is selected by default. To check out without it, choose "Checkout without free returns & package protection" below the checkout button in your cart.
With or without Checkout+
| With Checkout+ | Without Checkout+ | |
|---|---|---|
| Exchanges (U.S., up to 2 per order) | Free | Free |
| Return for store credit | Free | Free |
| Return for refund | Free | Return label cost deducted from refund |
| Lost, stolen, or damaged package | Covered | Not covered |
Refunds go back to your original payment method. Orders paid with store credit are refunded as store credit.
How to start a return. Visit our Returns Center, enter your order email or order number and zip code, and you'll get a shipping label by email.
Package problems. If you added Checkout+ and your package is lost, stolen, or damaged in transit, file a claim in the Returns Center.
Wrong or defective items. Email support@ryssa.co within 7 days of delivery and we'll make it right at no cost to you, with or without Checkout+.
International orders (outside the U.S. and Canada) aren't eligible for free returns or exchanges. Email tyler@ryssa.co to start one.
