Return Policy and Checkout+

Returns & Exchanges

We accept returns within 30 days of delivery. Items must be unworn, unwashed, undamaged, and have original tags attached. Last chance items are final sale.

What is Checkout+?
Checkout+ is an optional add-on offered at checkout, priced based on your order total. It includes:

  • Free return shipping on eligible U.S. and Canada returns
  • Package protection if your order is lost, stolen, or damaged in transit

Checkout+ is selected by default. To check out without it, choose "Checkout without free returns & package protection" below the checkout button in your cart.

With or without Checkout+

With Checkout+ Without Checkout+
Exchanges (U.S., up to 2 per order) Free Free
Return for store credit Free Free
Return for refund Free Return label cost deducted from refund
Lost, stolen, or damaged package Covered Not covered

Refunds go back to your original payment method. Orders paid with store credit are refunded as store credit.

How to start a return. Visit our Returns Center, enter your order email or order number and zip code, and you'll get a shipping label by email.

Package problems. If you added Checkout+ and your package is lost, stolen, or damaged in transit, file a claim in the Returns Center.

Wrong or defective items. Email support@ryssa.co within 7 days of delivery and we'll make it right at no cost to you, with or without Checkout+.

International orders (outside the U.S. and Canada) aren't eligible for free returns or exchanges. Email tyler@ryssa.co to start one.